Exam Pro Questions Launch and Sign in Issues
Answer
When you are studying at home there is an error that can occur when you've gone to the interactive content in West Academic after going through the proxy server from off campus (or otherwise not on Suffolk’s network). This can cause the practice exams to not launch probably, lead to a blank screen or cause a sign in loop.
To fix this issue instead of going through Suffolk's pages, go directly to West Academic and sign in with your Barbri account. This should fix the problem. If the problem persists, try clearing your cache and cookies. For Wendel’s Exam Pro, the direct link is https://subscription.westacademic.com/Book/Detail?id=20417.